At SHS, we're real users of our own products, so we know how important it is to get your order right and get it to you fast. Every order is processed promptly, shipped discreetly, and fully tracked from dispatch to delivery - because that's the standard we'd expect ourselves.

Free shipping: Every order ships free, wherever you are in the world. No minimum spend, no hoops to jump through — just great hair systems delivered straight to your door.

Fast dispatch: Delivery times depend on your location. All stock hair systems are processed and dispatched within 24 hours of payment confirmation, and most customers receive their order within 5–9 business days. If you've added customization services, please allow additional time:

1. Cut To Size: 8-12 working days.

2. Perm: 12–16 working days
   
   

Discreet packaging: Every order ships in plain, unmarked packaging with no logos - so only you know what's inside.

Fully tracked Service: All orders are shipped with full tracking as standard. Once your order has been dispatched, you'll receive a tracking number by email which you can use to monitor your shipment every step of the way, right through to delivery. If you have any questions about your shipment status, our customer support team is always happy to help.